Privacy & Refund Policy

Last updated: October 2026

Your privacy matters to us. Kalviora AI helps you eat better and stay fit, and we keep your data simple and safe. This page explains what the app does with your information, how PRO subscriptions and refunds work, and your choices. By using the app you agree to it.

1. No account needed

You do not need to sign up. Your profile (name, gender, age, weight, height, goal), meals, water, calorie history, workouts, game progress, theme, country and language are stored on your own phone.

2. Food photos

When you scan a plate or pick a photo, the photo is sent securely to our server and to our AI service provider only to recognise the food and estimate nutrition. We do not store your photos. The camera is used only when you choose to scan.

3. Barcodes and food data

Barcodes are checked against public food databases, and food names may be looked up in them, only to show you the nutrition details. These lookups do not include your name or profile.

4. Free scans, PRO and purchases

To manage free scans and your PRO plan, we keep a device identifier, the number of scans used, your PRO status and expiry date, and your Google Play purchase details (purchase token, plan and order id) so that we can confirm your subscription with Google. This is not linked to your name or profile. Payments are handled only by Google Play; we never see or store your card or bank details.

5. Ask AI

Your questions in Ask AI are sent securely to our AI service provider only to create a reply. The chat stays in the app only while it is open. AI replies can be wrong or unsuitable; you can report any reply with the Report this reply link under it.

6. Water reminders

Reminders are created on your phone. You can turn them off anytime in phone settings.

7. Daily games (PRO)

Game progress, times and streaks stay on your phone. To keep the daily puzzles the same for everyone, the app checks today's date online, so games need an internet connection.

8. Country and language

The app uses your approximate country (detected automatically when you first open the app) to set a default country and language. We do not store your IP address. You can change both anytime in Profile.

9. Feedback

If you send feedback, your email, contact number and message are saved so our team can read it and reply to you.

10. We do not sell your data

We do not sell your personal data, we do not share it for advertising, and we do not show you ads.

11. Good to know

Calories, nutrients, portion weights, health scores, calorie budgets, workout plans and Ask AI replies are smart estimates. We work hard to make them useful, but real values can vary, so please use them as a helpful guide. The app is for general wellness and is not medical advice. If you have an allergy, a medical condition or a special diet, or you are pregnant, please check with your doctor or dietitian. If you have or suspect an eating disorder, please do not use calorie tracking and speak to a doctor. For exercise, warm up and stop if you feel pain.

12. Using the app

Please use the app with correct information and for personal use. The app is meant for ages 18 and above, or with a parent or guardian. Please do not change your phone's date to replay daily games or try to bypass the free scan limit. The app is provided as is, and to the extent allowed by law we are not responsible for any loss caused by relying only on its estimates.

13. Your choices

You can delete meals in the app and remove all local data by clearing app data or uninstalling. Uninstalling does not cancel a subscription; cancel it in Google Play. To access, correct or delete your device record or your feedback, just email us.

15. Children

Kalviora AI is meant for ages 18 and above and is not directed to children. We do not knowingly collect data from children.

16. Contact

Questions about privacy, payments or support? Write to us at support.kalviora@gmail.com